Cannon Pharmacy strives for personal touch

Credit: Jessica Groover

Pharmacy technician Jero Ortega puts labels on prescription bottles at Cannon Pharmacy in Concord on Thursday. The Concord location the companys newest in the area.

CONCORD, N.C. When Concord resident Steve Cagle saw a flyer in the newspaper last year about discounted prescription prices at a local pharmacy, he jumped at the opportunity.

At that time, he had no health insurance and was paying $150 a month for a prescription. When Cagle went to Cannon Pharmacys Concord location, he found a alternative prescription drug for $19 for a six-month supply, saving him hundreds of dollars.

Since then, Cagle has been a regular customer of Cannon Pharmacy.

Also, they found me rebates on the Internet, Cagle said. I found the big chain stores wouldnt go above and beyond and do that. I try to make a habit of using mom and pop stores because I feel like its important in the community to have a relationship. Im going to be a customer for life because of the way they treat [us]. They treat us with the utmost respect.

These are just some of the reasons David Carruth, pharmacy manager at the Concord location, believes Cannon Pharmacy has maintained its presence in a community that also has a plethora of major pharmacy chains.

We hope and believe we are able to make it more personalized, Carruth said. You are able to see the same pharmacist who knows you and your history.

The name of the pharmacy came from the areas history, he said.

We felt like the name would be more recognizable and easier for people to remember, Carruth said.

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Cannon Pharmacy strives for personal touch