Stroke patient feedback to be used to improve care in Worcestershire
12:23pm Wednesday 19th March 2014 in News
FEEDBACK from stroke patients in Worcestershire is to be used to improve services in the county.
Worcestershires three Clinical Commissioning Groups have secured a bid from NHS England to develop a local pilot of the national Friends and Family Test.
The 12-week pilot called the Stroke Pathway Friends and Family Test will work in partnership with NHS organisations such as the Stroke Association to collate feedback from patients about the care they received throughout all stages of their treatment.
NHS South Worcestershires director of quality and executive lead nurse Mari Gay said she was delighted the test was being piloted in the county.
The views of patients are critical in gaining a comprehensive understanding of their journey and specific support needs for the development of our stroke services, she said.
The Friends and Family Test is a national patient experience initiative which looks at specific areas which looks at specific wards.
Were taking that further with this pilot programme and looking at the whole patient pathway to capture their experience across their healthcare journey.
We look forward to working with our partner organisations and dedicated volunteers to improve the lives of stroke patients in Worcestershire.
Originally posted here:
Stroke patient feedback to be used to improve care in Worcestershire