The Mental-Health Crises of the Coronavirus Pandemic – The New Yorker

Posted: Published on April 19th, 2020

This post was added by Alex Diaz-Granados

There was an afternoon in early March when I couldnt stop thinking about the first line of Philip Roths novel The Plot Against America: Fear presides over these memories, a perpetual fear. As I scoured the Inwood and Washington Heights neighborhoods for hand sanitizerwhich I eventually found, thanks to a tip from my sister-in-law, at a local smoke shopI imagined Roths words as a magical lifeline to a safe future, from which I could calmly gaze back at this desperate time. Our city was not, like that of Roths narrator, under threat from an authoritarian Presidentnot exactly, anywaybut, as the coronavirus descended, the anxiety was palpable. For our part, my wife and I were worried about our toddler sons asthma, and about how our daughter, whose kindergarten year was about to be upended, would one day remember this unsettling season.

The New Yorkers coronavirus news coverage and analysis are free for all readers.

Fear, a perpetual fear, is something the entire world is experiencing these days. We were kind of built for this moment, Nancy Lublin, the founder and C.E.O. of Crisis Text Line, tells The New Yorker, in the video above. C.T.L. is a national, 24/7 crisis-intervention hotline that operates exclusively by text message, and it has been assisting Americans, especially teen-agers, with mental-health issues, abuse, and other crises since 2013. Since the onset of the coronavirus pandemic, the organizations counsellors have noticed some striking trends. Seventy-eight per cent of people contacting C.T.L. are experiencing anxiety, more than double the rate from before the pandemic. Moreover, as Bob Filbin, C.T.L.s co-founder and chief data scientist, notes, the increase in anxiety has been accompanied by a change in the way people talk, or text, about it. The language that theyre using, he says, includes words like fear, panic, franticintense words of anxiety stemming from coronavirus, and more intense than weve seen in the past.

Lublin, who, like Filbin, was interviewed remotely for this video, made by Sara Joe Wolansky, a former crisis counsellor with C.T.L., says that there have been two distinct waves of COVID-19 texters. First came those who were getting in touch to talk about the anxiety they felt as the pandemic took hold of their cities or regions; that wave is still happening. The second, she says, is made up of people who have been thrown more directly into crisis by either the virusthose stricken with grief after a loss, or worried about their own symptomsor the quarantine. Millions of people are essentially trapped at home, Lublin says, and, unfortunately, home is not universally a nice place to be. The Times reported on April 6th that a worldwide increase in domestic abuse appears to be an indirect result of coronavirus lockdowns, a trend that lines up with Crisis Text Lines findings.

The pain, Lublin says, is magnified in the most marginalized people. Strikingly, right now more than half of our texters, as she calls them, identify as L.G.B.T.Q., and almost a third report a household income of less than twenty thousand dollars. The percentage who identify as Asian has approximately doubled; many of these texters report harassment and bullying. People are being particularly cruel about the origin of COVID-19, Lublin says, while noting that the number of self-identified Asians volunteering to be crisis counsellors has also shot up.

What should you do if you are experiencing a moment of crisis? Send a text to 741741, from anywhere in the U.S., and a trained crisis counsellor will respond, usually within five minutes. Counsellors offer coping strategies designed on the basis of what has been learned from the more than hundred and fifty million messages C.T.L. has exchanged with people seeking help. One of the most important things a counsellor can do, Filbin says, is to normalize pain by letting people in crisis know that its normal to feel freaked out right now. That is true in any season of any year, not just when we happen to be living through a quasi-Biblical plague. As C.T.L.s Web site puts it, the groups counsellors aim to help those in crisis move from a hot moment to a cool momentfrom the clutches of fear to a memory of it.

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The Mental-Health Crises of the Coronavirus Pandemic - The New Yorker

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